Booking & leasing

Lavanda takes a unique approach to the booking and leasing journey. We recognise that different markets, verticals and brands require very different approaches. Our workflow automation builder allows us to design a customer journey perfectly suited to your needs.

Work with us to design a set of customer journeys that are perfectly adapted to your assets and market.

Configurable customer journeys

Lavanda is the only PMS on the market that allows you to power multiple different customer journey configurations, even within the same portfolio or building. Blend your traditional multifamily lead-to-lease journey with a short stay booking journey during a lease-up phase or as part of a flexible rental strategy. Power the perfect student booking journey coupled with short-stay hotel booking during the summer weeks. No need for multiple systems and painful manual processes.

Compliant for all stay lengths in all markets

Lavanda understands the nuances and regulatory strictures of each market we operate in. Need help automating authority reporting in Spain, tourism tax in Italy, or invoicing compliance in Portugal? We have fully optimised solutions for the most challenging compliance problems in every market.

Fully automated document signing and storage

Lavanda PMS is deeply integrated with DocuSign. Build a complete set of every contract, lease, notice, addendum and agreement in DocuSign and automate the merging of customer data into each one. Send and track signing requests as part of a fully automated workflow. Capture the signatures of multiple signatories and guarantors simultaneously. Store and retrieve signed documents with ease.

Automate KYC and referencing processes

Lavanda can integrate to any of the tenant referencing and background-checking services on the market with ease. Take all the manual work out of approvals and KYC checks.

Features & benefits

  • Configure one or more seamless, branded, customer journeys.
  • Effortlessly automate guest and resident checks and reference processes.
  • Be fully compliant with tourism and leasing regulations for every stay length in every market.
  • A fully branded and consistent experience at every stage of the journey.
  • Deep integrations with DocuSign for quick and automated document signing and storage.
  • Custom and unique booking and leasing approaches to perfectly fit your needs.

The power of Lavanda

When you partner with Lavanda the benefits are clear

Increase NOI
Generate up to 20% in incremental revenue from your apartment portfolio.
Build your brand
Develop a custom-branded experience that helps you acquire, manage and retain residents.
Reduce IT spend
Consolidate multiple disparate technologies into one easy-to-use platform.
Scale your resident experience
Intelligent automations reduce cost whilst ensuring consistency.
Drive operational efficiencies
Speed time to resolution and reduce the cost of managing maintenance tasks.
Optimise performance
Make informed business decisions based on real-time analytics and ensure continuous improvement.

Talk to a property management expert

Want to find out more? Our property experts are always on hand to discuss your organisation’s challenges. They’ll also share our customer success stories and showcase how Lavanda’s solutions can add real value.

  • Multifamily: Optimize multifamily assets and drive incremental revenue streams by seamlessly integrating short and mid-term stays into the fabric of your community.
  • Student Accommodation: Effortlessly manage high volumes of student leases, fill term-time voids, and run high performing short-stay programs over the summer, all from a single property management system.
  • Co-living: Lavanda makes handling your co-living operations a breeze thanks to an innovative, user-friendly property management system that delivers a best-in-class experience for operators and tenants alike.
  • Serviced Apartments: Take control and personalise every aspect of the customer journey with our award-winning property management platform that delivers a genuine end-to-end user experience for guests and operators.